Privacy Policy

Last Updated: [2026.1.12]

At Fluxette, your privacy isn’t just a policy—it’s a core principle. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our practices in detail. By using our website and services, you agree to the terms outlined here.

1. Information We Collect
We collect information to provide and improve our services for you.

• Information You Provide: This includes data you give us when making a purchase, creating an account, subscribing to our newsletter, or contacting customer support. Examples: name, email address, shipping/billing address, phone number, and payment details. Please note: We do not store your full credit card details on our servers. Transactions are processed by secure, PCI-compliant payment gateways.
• Automatically Collected Information: When you visit our site, we automatically gather certain data via cookies and similar technologies. This may include your IP address, browser type, device information, pages viewed, and how you interact with our site.

2. How We Use Your Information
We use your information for clear, legitimate purposes:

• To process and fulfill your orders, including shipping and customer service.
• To communicate with you about your order, account, or our services.
• To send you marketing communications (only if you have opted-in). You can unsubscribe anytime.
• To personalize and improve your website experience.
• To prevent fraud and enhance the security of our services.

3. Information Sharing & Disclosure
We value your trust and do not sell, rent, or trade your personal information. We only share data in these specific circumstances:

• With trusted service providers who perform functions on our behalf (e.g., payment processing, order fulfillment, email delivery). They are contractually obligated to protect your data.
• For shipping purposes, we share your address with our logistics partners. All packages are sent under a discreet, neutral sender name to protect your privacy.
• If required by law, to comply with a legal obligation or protect the rights and safety of Fluxette and others.

4. Your Rights & Choices
You have rights regarding your personal data, including:

• Access & Correction: You can access and update your account information by logging into your Fluxette account.
• Marketing Opt-Out: You can opt-out of promotional emails by clicking “unsubscribe” in any email.
• Data Deletion: You may request deletion of your personal data, subject to legal obligations. Contact us at service@fluxette.com.
• Cookie Controls: Most web browsers allow you to manage cookie preferences.

5. Data Security
We implement robust security measures, including SSL encryption for data transmission and secure servers, to protect your information from unauthorized access or disclosure.

6. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our services after changes constitutes acceptance of the new policy.

7. Contact Us
For any privacy-related questions or to exercise your rights, please contact:
Email: service@fluxette.com